Clients come to us when:
• conventional approaches to marketing, employee communications, or training aren't meeting their needs
• a performance problem, such as poor customer service or low productivity, needs to be fixed
• a critical organizational change is about to happen, such as a new product introduction or a corporate restructuring
• they're confused about adopting a new learning or communication technology and need unbiased advice
• professionals in employee communications, marketing, or training seek new skills or some creative new approaches
• they need an objective analysis and some fresh ideas for structuring corporate communication and training functions
We specialize in solving "sticky" problems with organizational performance and in capturing new opportunities. As pioneers in new media, our fast and practical communication tools range from team briefings and group brainstorming sessions through Web conferencing and e-learning.
Our clients say that they value our objective, unconventional and practical approaches. Each project is uniquely designed and executed ... we don't sell any particular technology, tool, or curriculum.
Generally, the solutions we recommend are faster, less expensive, and more powerful than what our clients imagined when they first engaged us. Our aim is to improve your business performance with projects that show substantial return-on-investment.
Steal our secrets. To share our expertise and experience in corporate communication, instructional design, measurement, and performance analysis techniques, we also develop and present custom workshops and executive briefings. Join us at our lovely facility in Ithaca, New York -- an elegant retreat center built on the foundations of two stone barns, just minutes from beautiful Lake Cayuga and spectacular waterfalls, Cornell University, and vibrant restaurants.
What We Do
More of our clients...
TAP Pharmaceutical Products, Aspen Technologies, Centers for Medicare and Medicaid, US Maintenance, Johnson & Wales University, Ontario Gaming and Lottery Corporation, Providian Financial Corporation, Maines Paper and Food Company, Sacramento County Department of Public Works, General Electric, US Department of Labor, Ernst and Young LLP, North Suburban Library System, Connectiv Power Delivery, Johnson Controls, First Chicago NBD Bank, McNeil Consumer Products, USF&G Insurance, College Center of the Finger Lakes, Kendal Corporation, Bandag, ISVOR Fiat, Miami Children's Hospital, Bellcore, Abbott Diagnostics, Cracker Barrel Old Country Store Inc., Oracle Corporation, Ben & Jerry's Homemade, US Department of Defense Dependent Schools, Pepsi Cola, Inc., Raymond Corporation, Target Vision, Troy State University, Xerox, Guthrie Healthcare, Blue Cross & Blue Shield of Western NY, Frontier Media Group, Dominion Food Stores, Eastern AI, University of Helsinki, Espar Products, New York State Training Council, Reliance Electric, NY State Electric & Gas, Eastman Kodak, Corning Inc., Illinois Farm Bureau, American Cyanamid, Robert Morris Associates, Marist College, Commerce Clearinghouse, Genigraphics, Health Management Corporation, Charles Schwab, Cornell University, NY Stock Exchange, Rabo Bank, Ministry of Education of Turkey, Niagara Mohawk, Carrier Corporation, NCR, Consolidated Diesel, Westinghouse Hanford, Tektronix, Bank of Montreal, Amway, ALLTEL, AT&T, Panasonic, Wang Labs, Eastern Kentucky University, Sikorsky Aircraft, Telemechanique, New School for Social Research, Prentice-Hall, & more...
Our Credentials
Diane M. Gayeski, Ph.D. leads a carefully chosen team of associates who specialize in strategies for communication and learning. She is the author of more than 100 articles and thirteen books, some of which are the principal texts used in undergraduate, graduate and corporate curricula in corporate communication, human resources, and instructional systems design.
